MANAGED SERVICES

Find out what would suit your business

Managed Services

Provides server management for your servers hosted in klikserver.com. This service is very useful and saving your time for assisting your server administration. You just have to request through an open ticket or make a call, our support engineer will be ready to help you.

Un-Managed Services

Client self managed with standard support from klikserver.com

Standard Support :

1. Network Related Questions

2. Hardware Related Problems/Replacement

3. Reboot Requests

Managed Services :

1. Host Monitoring

  • Host alive monitoring with IPMI/KVM
  • Email events alerts server (high load cpu server, low disk space, host down)
  • 24 hours / 7 days monitoring in one week
  • Monitoring resource server usage with Munin software
  • Advice troubleshoot

2. Backup & Recovery

  • Backup locally (hardisk to harddisk) request by open ticket
  • Restore support when needed

3. System Configuration

  • Setup Networking
    • Setup IP, hostname, gateway, netmask, resolver
    • Setup timezone and default local
  • Web server administration (Apache2)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Add / Edit / Delete, Disable / Enable virtual host
    • Enable / Disable module-module standart
    • Add / Edit / Delete mod_rewrite rule
  • Mail server administration (Postfix / Exim)
    • Install / Uninstall via paket distro
  • FTP server administration (vsFTPd / ProFTPd)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Enable / Disable anonymous FTP
  • DNS server administration (Bind9)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Add / Edit / Delete zone master
    • Edit DNS zone file records (Add / Edit / Delete A, CNAME, NS, MX, PTR)
  • SSH administration
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Setting authentication mode (password / key)
  • MySQL Database server administration
    • Install / Uninstall via paket distro
    • Install / Uninstall PHPMyAdmin
    • Create / Drop database
    • Add / Delete user
    • Grant privileges
    • Dump / Restore MySQL database
    • Setting max_connection
    • Setting bind networking