MANAGED SERVER

Saving your time and make your job easier with our managed services offer

Leave it to us for better server management!

Find out what would suit your business

Managed Services

Provides managed server for your servers hosted in klikserver.com. This service is very useful and saving your time for assisting your server management. You just have to request through an open ticket or make a call, our support engineer will be ready to help you. Our managed services is included cPanel premier metal license.

Un-Managed Services

Client self managed with standard support from klikserver.com

Standard Support :

1. Network Related Questions

2. Hardware Related Problems/Replacement

3. Reboot Requests

Managed Services :

1. Host Monitoring

  • Host alive monitoring with IPMI/KVM
  • Email events alerts server (high load cpu server, low disk space, host down)
  • 24 hours / 7 days monitoring in one week
  • Monitoring resource server usage with Munin software
  • Advice troubleshoot

2. Backup & Recovery

  • Daily Backup to our external server
  • Restore support when needed

3. System Configuration

  • Setup Networking
    • Setup IP, hostname, gateway, netmask, resolver
    • Setup timezone and default local
  • Web server administration (Apache2)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Add / Edit / Delete, Disable / Enable virtual host
    • Enable / Disable module-module standart
    • Add / Edit / Delete mod_rewrite rule
  • Mail server administration (Postfix / Exim)
    • Install / Uninstall via paket distro
  • FTP server administration (vsFTPd / ProFTPd)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Enable / Disable anonymous FTP
  • DNS server administration (Bind9)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Add / Edit / Delete zone master
    • Edit DNS zone file records (Add / Edit / Delete A, CNAME, NS, MX, PTR)
  • SSH administration
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Setting authentication mode (password / key)
  • MySQL Database server administration
    • Install / Uninstall via paket distro
    • Install / Uninstall PHPMyAdmin
    • Create / Drop database
    • Add / Delete user
    • Grant privileges
    • Dump / Restore MySQL database
    • Setting max_connection
    • Setting bind networking