Managed Services2018-11-11T20:15:33+00:00

Find out what would suit your business

Managed Services

Provides server management for your servers hosted in klikserver.com. This service is useful for assisting your server administration.

VS

Un-Managed Services

Client self managed with standard support from klikserver.com.

Managed Services :

1. Host Monitoring

  • Host alive monitoring with IPMI/KVM
  • Email events alerts server (high load cpu server, low disk space, host down)
  • 24 hours / 7 days monitoring in one week
  • Monitoring resource server usage with Munin software
  • Advice troubleshoot

2. Backup & Recovery

  • Backup locally (hardisk to harddisk) request by open ticket
  • Restore support when needed

3. System Configuration

  • Setup Networking
    • Setup IP, hostname, gateway, netmask, resolver
    • Setup timezone and default local
  • Web server administration (Apache2)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Add / Edit / Delete, Disable / Enable virtual host
    • Enable / Disable module-module standart
    • Add / Edit / Delete mod_rewrite rule
  • Mail server administration (Postfix / Exim)
    • Install / Uninstall via paket distro
  • FTP server administration (vsFTPd / ProFTPd)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Enable / Disable anonymous FTP
  • DNS server administration (Bind9)
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Add / Edit / Delete zone master
    • Edit DNS zone file records (Add / Edit / Delete A, CNAME, NS, MX, PTR)
  • SSH administration
    • Install / Uninstall via paket distro
    • Setting IP, Port
    • Setting authentication mode (password / key)
  • MySQL Database server administration
    • Install / Uninstall via paket distro
    • Install / Uninstall PHPMyAdmin
    • Create / Drop database
    • Add / Delete user
    • Grant privileges
    • Dump / Restore MySQL database
    • Setting max_connection
    • Setting bind networking

Standard Support :

1. Network Related Questions

2. Hardware Related Problems/Replacement

3. Reboot Requests

Managed Services at Klikserver only

Rp. 550,000 / month

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